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Student Support

Note: Requests for mailings or special consideration must be directed to the admissions office of the college or university in which you're interested (use MentorMail™).

Technical questions: Go to the GoHigher Kentucky Technical Support page for help with:
  • Errors, error messages, and the Wrong Way screen
  • Printing your application
  • Saving your information
  • Applying online as an international student
  • CEEB codes


AOL users: If you're having technical problems, please make sure your AOL browser is updated for JavaScript by accessing Keyword: 128Browser.

Once your AOL software is updated, you can access the section you had been working on from the GoHigher Kentucky homepage.

If the problem occurs again, please notify us through the contact information section of the GoHigher Kentucky Student Support page and we will help you.



The minimum browser requirements are:

  • Internet Explorer 5.1 for the Macintosh
  • Internet Explorer 5 for the PC
  • Netscape 4.7 for the Macintosh
  • Netscape 4.7 for the PC
If your computer can support a later version, we always recommend getting the newest non-beta release available.

To download the very latest version of Netscape go to the Latest Netscape Browser Software Page .

To download the very latest version of Microsoft Internet Explorer for the PC go to the Microsoft Internet Explorer PC Page . To download the very latest version of Microsoft Internet Explorer for the Mac go to the Microsoft Internet Explorer Mac Page .

AOL users can upgrade by going to keyword: upgrade inside AOL.



Other questions?

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